Returns & Refunds

Thanks for shopping at Mikki Glam Studio.

If you have a question about our policy contact Mikki at mikkiglamstudio@gmail.com, we’re here to help.

Booking

Booking Online Appointments
Appointments are scheduled by two-week to allow room for booking. If reserved further out, the appointment will be confirmed at the two-week mark.
If clients would like to book an appointment for the same day Mikki Glam Studio requires an additional $15 fee.
All appointments have a 15 min grace period, anything after 15 min, clients must reschedule.

Cancelling with Less Than 24 Hours Notice
Every client scheduled appointment is extremely important to the Stylists at Mikki Glam Studio. We understand that sometimes schedules modifications are needed; therefore, we courteously request at least 24 hours notice for cancellations.
If clients cancel their appointment without giving sufficient notice or forget to cancel the booked appointment, Mikki Glam Studio misses the possibility to fill that appointment time. At Mikki Glam Studio all appointments canceled outside of the cancelation policy requires a non-refundable fee of $25 and for no-show protection.

Returns

NO RETURNS & NO EXCHANGES. We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair and products.

Custom Orders:
NO REFUND OR EXCHANGES ON CUSTOM ORDERS. If additional information is needed in regards to custom orders please email us.

If you have any additional questions or concerns, please email mikkiglamstudio@gmail.com

Refunds

All sales and services are final.

Shipping

We ship our packages out via USPS Priority Mail. Please allow 2-3 business days to process all orders. All orders are shipped within one business day after processing. Orders require 2-3 business days for delivery after it ships depending on its destination. Mikki Glam Studio shipping confirmation and tracking are available via email as soon as your order ships.

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